Frequently asked questions

Everything you need to know about the Salzburg Card

Answers to the most frequently asked questions about purchase, activation, validity, transport and cancellation - so that nothing stands in the way of your trip to Salzburg.

General

The Salzburg Card is the official city card of Salzburg, issued by TSG Tourismus Salzburg GmbH. With just one card you get:

  • One-off free admission to 24 sights and museums
  • Free travel on public transport in the city and surrounding area
  • Discounts on cultural events, concerts and excursions

Available as a 24, 48 or 72-hour card.

The Salzburg Card gives you free entry to 24 sights and museums - including Hohensalzburg Fortress, the DomQuartier, Mozart's birthplace, Hellbrunn, the House of Nature, the Untersberg railway and Salzburg Zoo.

There are also 40+ other excursion destinations with a 10-25 % discount: Classical concerts, Casino Salzburg, Aqua Salza, Swarovski Crystal Worlds, the Berchtesgaden Salt Mine and many more.

You can find the complete list on our overview page.

View included attractions →

Prices vary according to season and period of validity:

Peak season (1 April - 31 October 2026):

  • 24 hours: € 38.00 (adult) / € 19.00 (child)
  • 48 hours: 45,00 € / 22,50 €
  • 72 hours: € 49.00 / € 24.50

Low season (1.1.-31.3. and 1.11.-31.12.2026):

  • 24 hours: 35,00 € / 17,50 €
  • 48 hours: 41,00 € / 20,50 €
  • 72 hours: € 44.00 / € 22.50

Children's rate applies to children aged 6 to 15.

The rule of thumb: with the Salzburg Card you practically always save money if you visit at least 2 to 3 of the major sights and use public transport.

Example for 48 hours in the high season (€ 45.00):

  • Hohensalzburg Fortress (all-inclusive): €19.20
  • DomQuartier: 15,00 €
  • Mozart's birthplace: € 15.00
  • 2× public transport day ticket: € 14.00
  • Sum of the individual prices: € 63.20 → Savings: € 18.20

Use the interactive savings calculator to calculate your personal advantage.

To the savings calculator →

Purchase & collection

The Salzburg Card can be conveniently booked online via our website - with immediate confirmation by e-mail and free cancellation up to 24 hours before the visit.

Alternatively, it is available locally in:

  • Most hotels in Salzburg
  • Salzburg Airport W. A. Mozart
  • Salzburg Central Station
  • P+R Salzburg South
  • Tourist Information Mozartplatz (Mozartplatz 5)
  • Tourist Information Central Station

After your online booking, you will receive a voucher by e-mail. You can redeem this voucher for the physical Salzburg Card - optional:

  • Tourist-Information Mozartplatz - Mozartplatz 5, 5020 Salzburg (daily 9 a.m. - 5 p.m., in the centre of the old town)
  • Tourist Information Main Station - in the corridor to the left of the main entrance hall (daily 9 a.m. - 5 p.m., ideal directly on arrival)

Simply show the voucher as an e-mail - no printout required.

Yes, the card can be used as a digital card directly on a smartphone via the official salzburg.info booking portal. The attractions read the QR code using a reader.

For most travellers, however, the physical card is recommended - it is held up to a reader at the attraction, is universally accepted and also works without an internet/smartphone battery.

Use map

Validity begins with the first use - i.e. the first time you register the card at the reader at a point of interest or on the bus. Not from the date of purchase.

From this moment on, the selected validity period (24h, 48h or 72h) runs to the second.

Activation takes place automatically the first time you stop at a reader at a participating attraction or on the bus.

You must also enter your name, the current date and time on the back of the card. A card that has not been completed in full is not valid.

No. Each attraction can only be visited once with the Salzburg Card. The respective service is deducted from the card when it is held up to the reader.

The number of different attractions is not limited - you can visit as many different museums, mountain railways and sights as you like within the period of validity.

No. The Salzburg Card is personalised and non-transferable. It is only valid when fully completed (with name, date and time).

Unfortunately, no replacement can be provided if the card is lost - similar to a lost paper ticket. We recommend that you keep the card safe (e.g. not in the same pocket as the hotel card).

If an attraction or service provider is temporarily closed, there is no reimbursement of costs - this is regulated in the general terms and conditions of the card.

We recommend checking the current opening times on the respective website or with the official Salzburg Tourist Board before your visit - especially on public holidays and during mountain railway maintenance periods.

salzburg.info open →

No. No reimbursement can be made for services not used or not consumed within the period of validity. The card is a flat-rate product with a fixed price - similar to a ski pass.

Public transport

The Salzburg Card is valid as a ticket for:

  • Salzburg AG trolleybuses: Lines 1-14 (entire city area)
  • Albus buses: Lines 20-28, 31, 34, 36, 151
  • Postbuses: Lines 120/121 (to Elixhausen), 130/140 (Eugendorf), 160 (Elsbethen), 170 (Rif/Taxach), 180 (Großgmain), 181 (Walserberg)
  • Local railway / S-Bahn S1: to Acharting

You can find current timetables and routes at Salzburger Verkehrsverbund.

open salzburg-verkehr.at →

Yes, when fully completed, the Salzburg Card is valid as a ticket for public transport. It must be shown at ticket inspections.

We recommend that you always keep your card to hand in your wallet or smartphone case.

Yes, both of them.

The fortress railway (Austria's oldest funicular railway, built in 1892) is included in the all-inclusive ticket for Hohensalzburg Fortress - ascent and descent.

The Untersbergbahn (cable car to 1,853 m) is free of charge for the ascent and descent with the Salzburg Card. Important: The card must still be active for the descent - so return it in good time before the expiry date.

No, taxis are not included. However, the airport transfer is possible with the normal trolleybus: From Salzburg Airport, for example, line 2 runs to the city centre - the Salzburg Card is valid as a ticket there (if already activated).

Attractions & Visits

Many attractions offer fast-track access without queuing at the ticket office - this applies in particular to the most popular sights such as Hohensalzburg Fortress.

You simply hold the card up to the reader at the entrance or show it to the employee. This often saves you a lot of time, especially in the high season.

The classic Salzburg tour usually includes:

  • Hohensalzburg Fortress - the landmark, largest completely preserved castle in Central Europe, incl. fortress railway
  • DomQuartier - UNESCO World Heritage Site, Residence, Gallery, Cathedral and St Peter's Museum in one tour
  • Mozart's birthplace at Getreidegasse 9
  • Hellbrunn Palace with its world-famous trick fountains
  • Untersberg railway for panoramic views over Salzburg

For families, Salzburg Zoo and the Salzburg Open-Air Museum in Großgmain are also worth a visit.

In addition to the free attractions, there is a 10-25 % discount on numerous excursion destinations and events:

  • Concerts: Mozarteum Orchestra, Mozart in Concert (piano and violin sonatas, Hellbrunn Palace Concerts), Salzburg Cultural Association - 20 % each
  • Casino Salzburg: € 30 admission + € 24 tokens (instead of € 30)
  • Hop On Hop Off, Aqua Salza, city tours - 20 each %
  • Swarovski Crystal Worlds, Berchtesgaden Salt Mine - 10-20 % each
  • Jump Dome, Carrera World, Keltenblitz summer toboggan run - 20 each %

You can find the complete list of all 40+ discounts on the overview page.

View included attractions →

Yes - surrounding communities are also covered and can be reached with the Card's public transport lines:

  • Untersberg railway in Gartenau / St. Leonhard
  • Hellbrunn Palace + Salzburg Zoo in Anif
  • Salzburg open-air museum in Großgmain

With a discount, more distant destinations are possible: Hallein Celtic Museum, Bad Dürrnberg summer toboggan run, fahr(T)raum in Mattsee, Lokwelt Freilassing or the Berchtesgaden salt mine.

Children & Families

The children's rate applies to children aged 6 to 15.

At some attractions - Bibelwelt, Haus der Natur, Hellbrunn, Salzburg City Boat Trip, Toy Museum, Salzburg Zoo - the children's rate applies from the age of 4. The Kindercard is also worthwhile for toddlers.

In most Salzburg museums, children under the age of 6 have free admission anyway and do not need a ticket.

But: free admission to Bibelwelt, Haus der Natur, Hellbrunn, Schiff-Fahrt, the Toy Museum and Salzburg Zoo is only valid for children aged 6 and over. If you want to go there with children between the ages of 4 and 6 and don't have a card, you have to pay the children's rate at the ticket office. With the Salzburg Card for 4-6 year old children, you can save this rate.

Especially worthwhile with children:

  • Salzburg Hellbrunn Zoo - 1,600 animals in near-natural enclosures
  • Toy museum - everything you can touch and try out
  • House of Nature - dinosaurs, space travel, science centre
  • Hellbrunn water games - classics with a fun factor
  • Salzburg Open-Air Museum - 100 historic buildings and a 2 km long museum railway
  • Fortress railway + Hohensalzburg Fortress with castle grounds and magical theatre

With discount: Carrera World (7 race tracks), Jump Dome, Keltenblitz summer toboggan run, Berchtesgaden salt mine.

Cancellation & Refund

Yes, if you book online via GetYourGuide, you can cancel free of charge up to 24 hours before your planned visit. You will then receive a full refund - without a cancellation fee.

Cancellation is no longer possible within the 24-hour period, as the card has been provided for the day.

As long as you make your decision before the 24-hour period has expired, you can cancel or rebook free of charge.

Tip: Salzburg offers many indoor attractions that are included in the card even when it rains - the House of Nature, the interiors of Hohensalzburg Fortress, the DomQuartier, the Mozart Birthplace and Mozart's Residence, the Salzburg Christmas Museum, the Stiegl Brewery World and the Museum of Modern Art. The ticket is therefore also worthwhile in bad weather.

Outside of the cancellation period (24 hours) there is no automatic right to a refund. In cases of hardship, it is worth contacting GetYourGuide customer service directly - goodwill is often granted in justified cases.

Travel insurance or travel cancellation insurance can provide additional cover here, but must be taken out separately.

Cookie Consent Banner by Real Cookie Banner

Salzburg Card - from € 38.00

4,6 / 5 - 800+ reviews

Buy now
Salzburg Card

Tourist Card

Salzburg Card

24h38 €
48h45 €
72h49 €
  • Free admission to 24 attractions
  • Public transport incl. fortress railway & Untersberg railway
  • Free cancellation possible
Buy Salzburg Card
Cancellation until 24h before
Secure payment